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Creating a positive employee experience translates into higher performance extraordinary performance efforts and a reduction in employee turnover . In short it has a high impact on operational results. In fact top companies in employee experience have times better results in return on assets and times better in return on sales than low companies in ex. Additionally as extra help to encourage people management professionals to create value through ex management a fundamental read is ' how to build the employee experience ' a book published by the dec association for managers and professionals of this discipline that includes cases of companies from different sectors.

That have successfully developed their ex strategies. *if you are interested in training at ex check out our higher employee experience program here How to measure the results kpis to measure ex finally measuring the results of our ex program is essential to evaluate its success within the organization. When we talk about measuring customer experience Digital Marketing Service we use many indicators. The most common may be the nps net promoter score but the bai brand advocacy index is also used which is integrated with other quantitative and qualitative metrics. In the case of employee experience.



The report of the first barometer of employee experience in spain bex proposes several indicators that give an idea of ​​the situation the company and its employees are in and how they are evolving – enps the equivalent of the nps would be the employee recommendation index which compares the number of promoting employees who recommend with the number of detractors. – hr effort the company's effort index should also be measured to improve the experience of its employees from the point of view of what people perceive. To move behaviors in the right direction you not only have to make.